PRIVACY POLICY

CrossFit Kendall

Effective Date: July 15, 2026

1. Introduction

CrossFit Kendall ("CrossFit Kendall," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, services, membership inquiries, class registrations, and SMS communications.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Mailing address

  • Fitness program interests

  • Membership inquiries

  • Appointment requests

  • Communications with our staff

  • SMS consent status

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookies and analytics data

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Schedule consultations, classes, appointments, and gym visits

  • Manage memberships and customer accounts

  • Provide customer support

  • Send service-related communications

  • Improve our website and services

  • Maintain business records

  • Comply with legal obligations

SMS Communications

If you opt into SMS communications, your information may be used to send:

  • Appointment confirmations

  • Appointment reminders

  • Class reminders

  • Membership-related notifications

  • Responses to service inquiries

  • Customer support communications

SMS Opt-In

Users may opt in to receive SMS messages from CrossFit Kendall by checking the SMS consent checkbox on our website forms, membership registration forms, waiver forms, appointment request forms, or other enrollment forms where SMS consent is requested. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency varies.

Message and data rates may apply depending on your wireless carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at (786) 591-7115 or [email protected].

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

4. SMS Privacy Commitment

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing

We may disclose personal information only as necessary to:

  • Service providers performing operational functions on our behalf

  • Payment processors

  • Technology providers

  • Legal authorities when required by law

  • Professional advisors assisting our business operations

We do not share SMS opt-in information, consent records, or mobile numbers except as expressly permitted in this Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website uses SSL encryption for form submissions and other commercially reasonable security measures to protect data transmitted through our website.

While we strive to protect your information, no transmission or storage method can be guaranteed to be 100% secure.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

  • Monitor website performance

You may disable cookies through your browser settings, though certain website features may not function properly.

8. Third-Party Services

Our website may contain links to third-party websites, software, scheduling platforms, or social media services. We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.

Individuals under the age of 18 should obtain permission from a parent or legal guardian before providing personal information or opting into SMS communications.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your contact details

  • Opt out of marketing communications

  • Withdraw SMS consent by replying STOP

Requests may be submitted using the contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

CrossFit Kendall

14251 SW 120th Street, Suite 103

Miami, Florida 33186

Phone: (786) 591-7115

Email: [email protected]